GRIDZ.AGENCY
Privacy Policy
Effective Date: October 17, 2026
Gridz Agency ("Gridz Agency," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect through this website, how we use it, and your rights regarding your data.
By using our website or submitting an enquiry, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide Through Our Forms
- Name
- Email address
- Company name
- Website or social media handle
- Services you're interested in
- Budget range
- Project details and messages
- Production submission details (project title, instructions, and files or links you share with us)
Automatically Collected Information
- IP address
- Browser type
- Device information
- Operating system
- Referral URL
- Usage statistics
- Cookies and similar technologies
2. How We Use Your Information
- Respond to your enquiries and project briefs
- Review production submissions and deliver work
- Improve our website and services
- Send replies and follow-ups related to your enquiry
- Send product updates and marketing communications where you have opted in (you may opt out at any time)
- Prevent fraud and abuse
- Comply with legal obligations
3. Cookies
We use cookies and similar technologies to remember preferences, improve performance, analyze website traffic, and maintain secure sessions. You may disable cookies through your browser settings, although some features may not function properly.
4. Sharing Information
We do not sell your personal information. We may share information with trusted service providers that help us operate our business, including cloud hosting providers, analytics providers, and email delivery services. These providers are contractually required to protect your information.
5. Data Retention
We retain enquiry and submission information only as long as necessary to respond to your request, deliver work, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time.
6. Data Security
We use commercially reasonable technical and organizational safeguards to protect your information, including encrypted connections (HTTPS), secure cloud infrastructure, and access controls. No internet transmission or storage system is completely secure.
7. Your Rights
Depending on your location, you may have the right to access your personal information, correct inaccurate information, request deletion, request data portability, withdraw consent, and object to certain processing. To exercise these rights, contact us using the information below.
8. International Data Transfers
Our services may be operated from Canada, the United States, or other jurisdictions where our service providers operate. By using our services, you understand that your information may be transferred across borders in accordance with applicable privacy laws.
9. Children's Privacy
Our services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children.
10. Third-Party Services
Our website may link to or integrate with third-party services, including social media platforms and video hosting sites. These services have their own privacy policies, and we are not responsible for their practices.
11. Changes to This Policy
We may update this Privacy Policy periodically. When changes are made, we will update the Effective Date above. Continued use of our services after changes become effective constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Gridz Agency
Website: https://gridz.agency
Email: hello@gridz.agency
Location: Vancouver, British Columbia, Canada